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How to Reset Your KnoxBox.com Password

To access your account on the enhanced KnoxBox.com, you must reset your password on your first visit. This one-time step helps ensure a smooth and secure transition.

We're excited to announced that the KnoxBox.com is now live, featuring a redesigned buying experience. The updated site makes it easier to select the correct department, understand local requirements, and confidently purchase the right Knox products.

To access your account, you must reset your password on your first visit. 

Resetting Your Password

  1. Go to knoxbox.com/forgot-password
  2. Enter your username (email address) associated to your existing KnoxBox.com account.

  3. If your email is registered, you'll receive a password reset email from KnoxBox within a few minutes.

  4. Open the email and follow the link to create your new password.

  5. BEFORE logging in:
    To avoid getting locked out, please remove any saved passwords for KnoxBox.com before signing in again (see instructions below).

  6. Log in and continue as usual.

If you don't see the email, please check your spam/junk folder.

Removing Saved Passwords from Your Web Browser

To avoid login issues, please remove any saved passwords for KnoxBox.com before signing in again. This does not affect any other saved passwords in your browser.

  1. Open your browser settings.

  2. Go to Passwords or Autofill > Passwords.

  3. Search for knoxbox.com.

  4. Delete the saved password.

  5. Return to the site and sign in using your updated credentials.

If you run into any issues, our team is here to help. Contact our team at customerserviceemail@knoxbox.com or call 800.566.9269 (option 1).

We hope you enjoy the enhanced KnoxBox.com experience.